These terms are an agreement between ExtStore (“we”) and the merchant who installs one of our Shopify apps on a Shopify store (“you”). By installing or using an app you accept them. They apply alongside Shopify’s own terms, which govern your Shopify account and the App Store.
The service
Each app does the job described on its page on this site and in its Shopify App Store listing. We aim to keep our apps available and working, but they depend on Shopify’s platform, and some limits are Shopify’s (for example, what checkout can show or how many rules a store can run). We may change or improve features over time, and tell you about changes that affect how an app behaves in your store.
Your responsibilities
- You choose how you set up each app. Use its test tools to check a setting before you rely on it.
- You use the apps lawfully and in line with Shopify’s terms, and you don’t try to disrupt, reverse engineer or overload them.
- You keep your store’s customer-facing policies (such as your privacy policy) accurate for the way you use the apps.
Plans and billing
Paid plans are billed by Shopify on your Shopify invoice, at the price and interval shown on Shopify’s plan page when you approve the plan. You can change or cancel your plan from inside the app at any time; Shopify handles proration and refunds under its billing rules. When a paid plan ends, its features stop and the Free plan’s limits apply.
Data processing
We process your store’s data only on your behalf and only to provide the app to your store, as described in that app’s privacy policy, which is part of these terms. In particular we:
- use the minimum data the features need;
- don’t sell your data, use it for advertising, or share it with third parties;
- keep it only for the retention periods listed in the app’s privacy policy, and delete it when Shopify sends a customer or shop redact request;
- encrypt it in transit and protect it at rest, and limit access to the people who run the service;
- tell you without undue delay if we become aware of a security incident that affects your store’s data.
You are responsible for having a lawful basis to process your customers’ data through the apps, as you are for your store as a whole. Each app’s privacy policy is linked from its page and from Support.
Ending the agreement
You can stop at any time by uninstalling the app. Shopify asks us to delete your store’s data 48 hours after you uninstall. We may suspend or end access for a store that breaks these terms or Shopify’s, after telling you where we reasonably can.
Disclaimer and liability
The apps are provided “as is”. To the extent the law allows, we are not liable for indirect or consequential losses, such as lost profits or lost sales, and our total liability for any claim is limited to the fees you paid for the app in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law.
Changes to these terms
We may update these terms. The date at the top shows the latest version; we tell you before a change that materially affects you takes effect.
Contact
Questions about these terms: support@extstore.com.