Support

How can we help?

Tell us which app, your store’s address and what you expected to happen. Every request gets an answer by email.

Please don’t send passwords, access tokens or your customers’ personal details. Your request goes to our support desk and is used only to help you; see our privacy policy.

Every app’s pages

Billing

All plans are charged by Shopify and appear on your Shopify invoice. Change or cancel from the app’s Plan page inside your Shopify admin.

Data requests

To see what an app holds about your store, or to have it deleted, send a request with your store address. Customers should contact the store, which can reach us on their behalf.